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Notice on two-factor authentication (“2FA”) for Futures and Stock Options internet trading
Source: Time:18-04-16 Author:


Dear Valued Customer,


Re: Notice on two-factor authentication (“2FA”) for Futures and Stock Options internet trading


China Galaxy International has always been aiming to maintain the safety of client assets and optimize client experiences. Good Cybersecurity practices are of vital importance to safeguard clients from online trading threats. China Galaxy International has strictly followed Securities and Futures Commission (“SFC”) requirements and implemented 2FA for internet trading security.


Referred to recent SFC requirement regarding internet trading security, with effective from 27 April 2018, in addition to login ID and password, client will be required to enter the ‘one time password (“OTP”)’ each time accessing the internet trading system.


The 2FA for Futures and Stock Options internet trading system login will take effect on 15 April 2018:

1.       The first authentication (existing procedure): Enter account number and existing password

2.       The second authentication (additional procedure: OTP ): Enter the OTP generated by CGI. The 6-digit OTP will be sent to client’s registered mobile phone number and email address via SMS and email.

*User manual on the procedure could be seen on our website


2FA details:

1.       Each authentication is valid for 30 days for that particular electronic device

2.       Every electronic device needs to be independently certified

3.       Each account requires an independent authentication

4.       SP Trader System must be upgraded to version 8.759 or later


* It is highly recommended that the client should attempt to log in with 2FA on Sunday, April 15, 2018 to ensure that the account can be successfully logged on April 16, 2018 (Monday) for transactions.


In addition, please confirm the following contact information in order to receive the OTP.


Email address:                

Mobile phone number:


If the above contact information is correct, no action is required. However, if the contact information has been changed, please complete the Client Information Maintenance Form and submit it to us.


Client Information Maintenance Form   download



-          Email:

-          Fax: (852) 3698 6999

-          Address: China Galaxy International Customer Service team, 20th Floor, Wing On Centre, 111 Connaught Road Central, Sheung Wan, Hong Kong


If you have any questions, please do not hesitate to contact your account executive or customer service hotline at (852)3698-6750.



For and on behalf of

China Galaxy International Securities (Hong Kong) Co., Limited

China Galaxy International Futures (Hong Kong) Co., Limited


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