Service Hotline:(852)3698 6747 A/C Opening Hotline:(852)3698 6740 Mainland Customer Hotline:400 866 8833
Other Enquiries

Hong Kong Stock Trading


1.      Can I make deposit on the settlement date?

We accept clients deposit fund not later than the settlement date, T+2, 2 days after the trading date; however, we recommend our clients deposit sufficient funds before trade to avoid charges on unexpected delay.  For more detail on deposit, please refer to Fund Deposit & Withdrawal session.


2.      Can I buy and sell the same stock in same day?

Yes.  If you buy and sell the same stock within the same trading day, is called “day trade”.  You can sell stocks anytime after the “buy” order has been executed. Please check the transaction status from your account executive or online trading system.


3.      Can I require any particular quantity on trading?

According to HKEX standards, listing stocks must be traded under “lot” as a multiplier, clients; therefore, cannot have any special request on the quantity.


4.      What is Ex-dividend Date? How does the stock price be affected?

In general, ex-dividend date is 2 trading days before the record date (record date will be noticed when dividend declared). Since the dividend will credit as payable on ex-dividend date morning, it will cause a difference between opening price on ex-dividend date and closing price on the day before.


5.      What is the difference between Main Board and GEM (Growth Enterprise Market)?

The Main Board and the Growth Enterprise Market are two trading platforms of the HKEX securities market.
Main Board is a market for capital formation by established companies with a profitable operating track record or companies meeting alternative financial standards to profit requirement. Growth Enterprise Market is an alternative market established in November 1999 to provide capital formation opportunities for growth companies from all industries and of all sizes. For more information, please go to HKEX websites.


6.      How can I clarify stocks listed on GEM?

You can identify GME stocks by stock code 8000 to 8999.


7.      What is the trading hours for Hong Kong market?

Trading Hour for HKEX: (except public holiday):


Normal Day Trading

Half- Day Trading

Pre-opening Session

9:00 am to 9:30am

9:00 am to 9:30am

Continuous Trading Hours

9:30am to 12:00 pm

9:30am to 12:00 pm


1:00pm to 4:00pm


Notes: Half day trading on Christmas Eve, New Year Eve and Chinese New Year Eve


IPO Subscription


1.      What is IPO?

IPO, Initial Public Offer, is the first sale of shares or bonds by a company for raising funds from public investors.


2.      How many channels to apply IPO?

          i.  Physical white application form [in name of beneficial investor(s)] with zero financing

        ii.  Physical yellow application form [in name of nominee] with zero financing or with non-zero financing

      iii.  CCASS eIPO application instruction with zero financing or with non-zero financing [in name of nominee]

       iv.  Margin financing application


3.      What is IPO Financing? What is the risk?

IPO Financing is a short term loan facility. We may lend to our cash or margin client up to 90% of the value of shares subscribed. Clients financing their applications through IPO financing are exposed to additional risks.  Clients should ensure full understanding of the risks before committing to the IPO loan.

Stock price of the issuer will be fluctuate according to market situations after listing and may be substantially below the IPO offer price. Besides, you may be allotted shares more than what you expect. The liquidation proceeds of the allotted shares may not be sufficient for repaying the outstanding IPO loan in full.


4.      Does China Galaxy provide Financing on all IPOs?

We only offer Financing on selected IPOs listed on HKEX Main Board or GEM Board.  Please contact your Account Executive or Customer Service Hotline (852)3698 6750.


5.      What is the benefit of applying through our nominee services?

If you choose to apply IPO through our nominee services, we will take charge on behalf of you to apply.  You can just simply contact your Account Executive for the IPO subscription and deposit sufficient funds to us before our cut off time.


6.      When should I deposit the subscription amount?

If you have applied for IPO using Financing or Nominees Services, please deposit sufficient funds in your trading account before our application cut off time.  The subscription monies will be put on hold after cutoff time.

If you applied by White Form or Yellow Form in your own name, then please drop your application and payment into bank collection boxes before application list closes.


7.      How can I check the allotment result?

Margin Financing & Nominees - You can check the allotment result with your account executive or our Customer Service Hotline on the allotment date.  Allotted shares will be directly lodged in your China Galaxy trading account.

White Form & Yellow form - Please check the result on newspapers or HKEX website on the allotment date.


8.      How the unsuccessful application refund?

On refund cheque dispatch date, the refunded amount will be directly credited to China Galaxy accounts of clients who use Margin Financing or Nominees Services. For applications by White Form/Yellow Form, refund cheque will be directly mailed to the applicant’s address as specified on the White Form/Yellow Form.


9.      Can I sell my allotted shares on the first dealing day?

If you are applying through Yellow Form, IPO Financing or Nominee Services, allotted shares will be directly deposited into your China Galaxy account on the business day before the first dealing day. Therefore, you can start trading the allotted shares after listing.

White Form applicants need to wait until physical shares are received via mailing.